aycom Software, Inc. (NYSE: PAYC) reported strong financial results for Q4 and full-year 2024. The company achieved $1.88 billion in annual revenue, up 11% year-over-year, with a GAAP net income of $502 million (27% of total revenues). Adjusted EBITDA reached $775 million (41% of revenues).

For Q4 2024, Paycom recorded $494 million in revenue, reflecting 14% growth from the prior year. GAAP net income for the quarter was $113.6 million, with an adjusted EBITDA of $214.9 million. The company maintained a 90% revenue retention rate and stored data for over 7 million employees.

Key highlights include the launch of new sales offices in Raleigh, Los Angeles, and Providence, as well as Paycom's recognition by Time Magazine as one of the World’s Best Companies. Looking ahead to 2025, Paycom projects $2.015B–$2.035B in total revenue with an 8% growth midpoint.

CEO Chad Richison highlighted the company's commitment to automation and client ROI, driving sustained growth and industry leadership.

Full Year Revenues of $1,883 million, up 11% year-over-year
Full Year GAAP Net Income of $502 million, representing 27% of total revenues, or $8.92 per diluted share
Full Year Adjusted EBITDA of $775 million, representing 41% of total revenues
Fourth Quarter Revenues of $494 million, up 14% year-over-year

OKLAHOMA CITY--Paycom Software, Inc. (“Paycom,” “we” and “our”) (NYSE: PAYC), a leading provider of comprehensive, cloud-based human capital management software, today announced its financial results for the quarter and year ended December 31, 2024.

“Throughout the year we executed our plan of providing world-class service, solution automation and client ROI achievement, which empowered us to deliver better than expected results to close out the year,” said Paycom founder, CEO and chairman, Chad Richison. “Our solution remains the most automated on the market and is delivering strong ROI for our clients. Our automated value proposition and go-to-market strategy enabled our salesforce to continue to set records as we welcomed new clients onto our platform.”

Financial Highlights for the Fourth Quarter of 2024

Total Revenues of $493.8 million represented a 13.6% increase compared to total revenues of $434.6 million in the same period last year. Recurring and other revenues of $464.8 million increased 14.5% from the comparable prior year period and constituted 94.1% of total revenues.

GAAP Net Income was $113.6 million, or $2.02 per diluted share, compared to GAAP net income of $81.8 million, or $1.43 per diluted share, in the same period last year.

Non-GAAP Net Income¹ was $130.1 million, or $2.32 per diluted share, compared to $110.2 million, or $1.93 per diluted share, in the same period last year.

Adjusted EBITDA¹ was $214.9 million, compared to $176.6 million in the same period last year.

Cash and Cash Equivalents were $402.0 million as of December 31, 2024, compared to $294.0 million as of December 31, 2023. During the quarter ended December 31, 2024, Paycom paid $21.1 million in cash dividends and repurchased 31,824 shares of common stock for $7.3 million, in the aggregate.

Total Debt was $0 as of December 31, 2024 and December 31, 2023.

Financial Highlights for the Full Year 2024

Total Revenues of $1,883.2 million represented a 11.2% increase compared to total revenues of $1,693.7 million last year. Recurring and other revenues of $1,758.3 million increased 10.9% from last year and constituted 93.4% of total revenues.

GAAP Net Income was $502.0 million, or $8.92 per diluted share, compared to GAAP net income of $340.8 million, or $5.88 per diluted share, last year.

Non-GAAP Net Income¹ was $462.0 million, or $8.21 per diluted share, compared to $449.5 million, or $7.75 per diluted share, last year.

Adjusted EBITDA¹ was $775.4 million, compared to $719.3 million last year.

¹Adjusted EBITDA, non-GAAP net income and non-GAAP net income per diluted share are non-GAAP financial measures. Please see the discussion below under the heading “Use of Non-GAAP Financial Information” and the reconciliations at the end of this release for additional information concerning these and other non-GAAP financial measures.

Business Highlights

Paycom received several awards in 2024 including being named one of the World’s Best Companies by Time magazine and a USA Today Top Workplace USA winner, and earning a top HR Product of the Year award for its automated time-off request tool, GONE^®, by Human Resource Executive magazine.

Client count on a parent company grouping basis, as of December 31, 2024, was 19,422, relatively flat compared to the prior year.

Total client count as of December 31, 2024, on a taxpayer identification number or client code basis, was 37,543, up 2% from the prior year.

Annual revenue retention rate for the year ended December 31, 2024 was 90%, consistent with the prior year.

Paycom stored data for over 7.0 million persons employed by its clients during the year ended December 31, 2024, up 3% from the prior year.

In January 2025, Paycom opened three new sales offices located in Raleigh, North Carolina; Los Angeles, California; and Providence, Rhode Island.

Financial Outlook

Paycom provides the following expected financial guidance for the year ending December 31, 2025.

Total revenue in the range of $2.015 billion to $2.035 billion, or approximately 8% at the midpoint.

Recurring and other revenue growth of approximately 9% year over year.

Interest on funds held for clients of approximately $110 million.

Adjusted EBITDA in the range of $820 million to $840 million, or approximately 41% at the midpoint.

We have not reconciled the forward-looking adjusted EBITDA ranges and adjusted EBITDA margin presented above and discussed on the teleconference call to net income, nor the forward-looking non-GAAP effective income tax rate discussed on the teleconference call to comparable GAAP measures, because applicable information for future periods, on which these reconciliations would be based, is not readily available due to uncertainty regarding, and the potential variability of, depreciation and amortization, interest expense, taxes, non-cash stock-based compensation expense and other items. Accordingly, reconciliations of the forward-looking adjusted EBITDA ranges to net income, the forward-looking adjusted EBITDA margins to net income margin, and the forward-looking non-GAAP effective income tax rate to the GAAP effective income tax rate are not available at this time without unreasonable effort.

Use of Non-GAAP Financial Information

To supplement our financial information presented in accordance with generally accepted accounting principles in the United States (“GAAP”), we present certain non-GAAP financial measures in this press release and on the related teleconference call, including adjusted EBITDA, non-GAAP net income, adjusted gross profit, adjusted gross margin, adjusted sales and marketing expenses, adjusted total administrative expenses, adjusted research and development expenses, adjusted total research and development costs, adjusted EBITDA margin and non-GAAP effective income tax rate. Management uses these non-GAAP financial measures as supplemental measures to review and assess the performance of our core business operations and for planning purposes. We define (i) adjusted EBITDA as net income plus interest expense, taxes, depreciation and amortization, non-cash stock-based compensation expense, certain transaction expenses that are not core to our operations (if any) and any loss on the extinguishment of debt, (ii) non-GAAP net income as net income plus non-cash stock-based compensation expense, certain transaction expenses that are not core to our operations (if any) and any loss on the extinguishment of debt, all of which are adjusted for the effect of income taxes, (iii) adjusted gross profit as gross profit plus applicable non-cash stock-based compensation expense, (iv) adjusted gross margin as gross profit plus applicable non-cash stock-based compensation expense, divided by total revenues, (v) each adjusted expense item as the GAAP expense amount less applicable non-cash stock-based compensation expense, (vi) adjusted total research and development costs as total research and development costs (including the capitalized portion) less applicable non-cash stock-based compensation (including the capitalized portion), (vii) adjusted EBITDA margin as adjusted EBITDA (calculated as described in clause (i)) divided by total revenues, (viii) non-GAAP effective income tax rate as the provision for income taxes plus the income tax effect on non-GAAP adjustments divided by non-GAAP net income (calculated as described in clause (ii)) plus the provision for income taxes and the income tax effect on non-GAAP adjustments, (ix) free cash flow as net cash provided by operating activities less purchases of intangible assets and purchases of property and equipment (which we also refer to as “capital expenditures” or “cap ex”), and (x) free cash flow margin as free cash flow (calculated as described in clause (ix)) divided by total revenues. The non-GAAP financial measures presented in this press release and discussed on the related teleconference call provide investors with greater transparency to the information used by management in its financial and operational decision-making. We believe these metrics are useful to investors because they facilitate comparisons of our core business operations across periods on a consistent basis, as well as comparisons with the results of peer companies, many of which use similar non-GAAP financial measures to supplement results under GAAP. In addition, adjusted EBITDA is a measure that provides useful information to management about the amount of cash available for reinvestment in our business, paying dividends, repurchasing common stock and other purposes. Management believes that the non-GAAP measures presented in this press release and discussed on the related teleconference call, when viewed in combination with our results prepared in accordance with GAAP, provide a more complete understanding of the factors and trends affecting our business and performance.

The non-GAAP financial measures presented in this press release and discussed on the related teleconference call are not measures of financial performance under GAAP and should not be considered a substitute for net income, gross profit, gross margin, research and development expenses, sales and marketing expenses, administrative expenses, total research and development costs and GAAP effective income tax rate. Non-GAAP financial measures have limitations as analytical tools, and when assessing our operating performance, you should not consider these non-GAAP financial measures in isolation, or as a substitute for the consolidated statements of income data prepared in accordance with GAAP. The non-GAAP financial measures that we present may not be comparable to similarly titled measures of other companies, and other companies may not calculate such measures in the same manner as we do.

Conference Call Details

In conjunction with this announcement, Paycom will host a conference call today, February 12, 2025, at 5:00 p.m. Eastern time to discuss its financial results. To access this call, dial (833) 470-1428 (domestic) or (404) 975-4839 (international) and provide 269198 as the access code. A live webcast as well as the replay of the conference call will be available on the Investor Relations page of Paycom’s website at investors.paycom.com.

About Paycom

For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified business and employees’ lives through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.

Financial Presentation

For the year ended December 31, 2024, we changed the presentation of revenues on the consolidated statements of comprehensive income to disaggregate interest on funds held for clients and combine recurring and other revenues. Prior period amounts have been conformed to this presentation. The change in presentation of revenue did not have a material impact on previously reported amounts or change total revenues.

In the fourth quarter of 2024, we adopted the presentation of dollar amounts in millions, except amounts per share. As a result, amounts presented for prior periods may differ immaterially from previous filings and some amounts may not add due to rounding. All percentages have been calculated using unrounded amounts.

Forward-Looking Statements

Certain statements in this press release are, and certain statements on the related teleconference call may be, forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are any statements that refer to Paycom’s estimated or anticipated results, other non-historical facts or future events and include, but are not limited to, statements regarding our business strategy; anticipated future operating results and operating expenses, cash flows, capital resources, dividends and liquidity; competition; trends, opportunities and risks affecting our business, industry and financial results; future expansion or growth plans and potential for future growth, including internationally; our ability to attract new clients to purchase our solution; our ability to retain clients and induce them to purchase additional applications; our ability to accurately forecast future revenues and appropriately plan our expenses; market acceptance of our solution and applications; our expectations regarding future revenues generated by certain applications; the return on investment for users of our solution; our ability to attract and retain qualified employees and key personnel; future regulatory, judicial and legislative changes; how the performance of certain of our offerings is sensitive to changes in the labor market; our plan to open additional sales offices and our ability to effectively execute such plan; the sufficiency of our existing cash and cash equivalents to meet our working capital and capital expenditure needs over the next 12 months; our plans regarding our capital expenditures and investment activity as our business grows, including with respect to research and development and the expansion of our facilities; our plans to pay cash dividends; our plans to repurchase shares of our common stock through a stock repurchase plan; and our expected income tax rate for future periods. In addition, forward-looking statements also consist of statements involving trend analyses and statements including such words as “anticipate,” “believe,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “potential,” “should,” “will,” “would,” and similar expressions or the negative of such terms or other comparable terminology. These forward-looking statements are based only on information currently available to us, speak only as of the date hereof and are subject to business and economic risks. As such, our actual results could differ materially from those set forth in the forward-looking statements as a result of the factors discussed in our filings with the Securities and Exchange Commission, including but not limited to those discussed in our most recent Annual Report on Form 10-K. We do not undertake any obligation to update or revise the forward-looking statements to reflect events that occur or circumstances that exist after the date on which such statements were made, except to the extent required by law.