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MedRisk Agrees to Purchase Casualty Claims Solutions Business from Conduent
MedRisk, a leader in managed physical rehabilitation for workers' compensation, has agreed to acquire the Casualty Claims Solutions business from Conduent, including Strataware products. This acquisition encompasses services like workers' compensation and auto casualty bill review, which involves pr
May 3, 2024
customer experience
Oracle Adds New Generative AI Capabilities to Oracle Fusion Cloud Applications Suite
Oracle announced new generative AI capabilities within the Oracle Fusion Cloud Applications Suite, enhancing decision-making and employee/customer experiences across various domains such as finance, supply chain, HR, and marketing. These capabilities, built on Oracle Cloud Infrastructure (OCI), ensu
Mar 14, 2024
customer experience
TriNet Announces Retirement of Burton M. Goldfield and Appoints Mike Simonds President and CEO
TriNet, a leading HR solutions provider for SMBs, announces the retirement of CEO Burton M. Goldfield and the appointment of Mike Simonds as the new President and CEO. Goldfield led TriNet through significant growth, including a successful IPO and strategic acquisitions. Simonds, with extensive expe
Feb 15, 2024
customer experience
SmartRecruiters Unveils Suite of Product Updates to Bolster Recruiting Experience
SmartRecruiters, a comprehensive hiring platform, announced its Q4 Release, bringing substantial enhancements to transform the talent acquisition landscape. Led by Rebecca Carr, the Chief Product Officer, the update focuses on agile collaboration and customer-centric innovation. Key improvements inc
Jan 29, 2024
customer experience
ADP Named Market Leader in Global Payroll by Everest Group, NelsonHall and Ventana Research
Three Major Industry Analyst Rankings Highlight ADP's Strengths in Geography, Technology, Customer Experience and Analytics ROSELAND, N.J., Dec. 13, 2023  In three separate recent reports by leading industry analysts, ADP was recognized as an exceptional Leader in the global and North America
Dec 13, 2023
customer experience
Yellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk Marketplace
The listing will enable enterprises to deliver human-like experiences through Yellow.ai's Dynamic Automation Platform (DAP), leading to 60 percent reduction in operational costs. SAN MATEO, Calif., Dec. 12, 2023 Yellow.ai, a global leader in Conversational AI, today announced their partner
Dec 12, 2023
customer experience
Workday and ADP Strengthen Partnership to Revolutionize Global Payroll and HR
Workday and ADP have announced an extended partnership aimed at providing a frictionless global payroll, compliance, and HR experience for their joint customers. This deeper collaboration builds on a decade-long relationship and is designed to streamline the experience for payroll administrators whi
Sep 29, 2023
customer experience
Merging and Innovating: PrimePay and SyncHR Rebrand as PrimePay
PrimePay and SyncHR have announced their rebranding as PrimePay, marking a new chapter for the two companies following their merger. At the core of the rebranding is the unification of the company names to PrimePay, along with a new logo, tagline, brand identity, and website. The new logo captur
Aug 5, 2023
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