ServiceNow announced its acquisition of Cuein, an AI conversation data analysis leader, to enhance its platform's capabilities in transforming customer interactions into actionable insights. This move accelerates ServiceNow's agentic AI roadmap, enabling real-time processing of structured and unstr

As part of their combined commitment to utilize the most advanced Azure OpenAI technologies in the tax and legal industry, EY announces a deepened strategic collaboration with Microsoft to develop EY Intelligent Payroll Chatbot as part of the Next Gen Payroll Platform. By leveraging the Micro