customer experience
customer experience
Zoom debuts new agentic AI skills and agents for Zoom AI Companion
Zoom Communications has introduced a major upgrade to its AI Companion, now featuring agentic AI skills and AI agents designed to improve task automation, workflow orchestration, and customer experience. The latest updates include over 45 new AI-driven features across Zoom Meetings, Zoom Phone, Zoom
Mar 17, 2025
customer experience
customer experience
Workday Appoints Liz Centoni to its Board of Directors
Workday, a leader in enterprise solutions for people and financial management, announced the addition of Liz Centoni, EVP and Chief Customer Experience Officer at Cisco, to its Board of Directors. With over two decades of expertise in driving customer success and advancing technology, Centoni brings
Dec 3, 2024
customer experience
Workday Names Rob Enslin President, Chief Commercial Officer
Workday has appointed Rob Enslin as President and Chief Commercial Officer (CCO) to lead its global commercial strategy, marking a significant step in its growth journey. Enslin, with over 30 years of experience in leading technology organizations like SAP, Google Cloud, and UiPath, will oversee Wor
Nov 26, 2024
customer experience
customer experience
Paycor Launches New AI-Powered Assistant to Boost Productivity
Paycor, a leading HCM software provider, has launched the AI-powered Paycor Assistant, designed to streamline HR processes and enhance productivity for both employees and administrators. The new assistant allows users to engage with Paycor’s HR solutions more easily and intuitively through a mob
Nov 5, 2024
customer experience
First Advantage Completes Acquisition of Sterling Check for $2.2 Billion
First Advantage Corporation (NASDAQ: FA) has successfully completed its acquisition of Sterling Check Corp. for $2.2 billion, including assumed debt. This strategic move enhances First Advantage's global presence and product offerings in background screening and identity verification. The merger aim
Oct 31, 2024
customer experience
customer experience